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Returns, Replacements & Exchange.

All our products carry a 30 day no-questions-asked money back guarantee except when specifically mentioned.

The refund is subject to the following terms :


  1. This return policy is applicable to merchandise bought in our website only. If you had bought our products thru any retail store or online merchant please contact the respective store or merchant.
  2. Please quote your order number without which refund process cannot be initiated. ( Order number can be located in My Account section in and in the documents that came with the products. )

  3. The return merchanise should be sent to


27 Muthiyal Reddy St.,


Chennai 600 016

044-2231 7300

  1. The merchandise should be returned should reach the above address within 30 days of purchase from our website. If merchandise is received by us later than 30 days refund will be declained.

  2. Return courier or postage should be pre paid by you. We will not accept freigh ToPay returns.

  3. The merchandise should be returned in its original packing only.

  4. The merchandise should be in new and original condition. Merchandise used or appeared to have been used or damaged in transit will not be accepted. The decision of usage is at the sole descesion of eZeeBags

  5. Orginal invoice and other documents has to be returns with the product.

  6. The courier or freight expenses incurred if any will not be refunded.

  7. Refund to be to the same mode of payment made for the purchase.

  8. Any disputes is subject to Chennai jurisdiction.

  9. Exchange : We allow product exchange.

  10. For any assistance please feel free to contact us on all working day between 9 am & 5 pm

    eZeeBags V : 044 2231 7300 M : 0 95510 72725 E Mail :

Returns from Singapore & UAE

For returns from Singapore & Dubai we will arrange to pick up same from you address. Please mail us at & respectively

Working Hours : 9 am to 5 pm Your local time. Sunday Holiday.